Refund Policy

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Technical Support

We regret to inform you that no refunds can be made for any courses purchased from EasyLearn.

A refund can only be issued if any technical difficulties or platform incompatibilities cause the software not to function, then, we may, at our discretion, issue a refund. In such instances, we require that you provide sufficient information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased, etc.).

If a valid request is made within 7 days of purchase, you must submit to us a letter/email confirming your requirement for a refund, along with the reason(s) for your request.

It is your responsibility to familiarize yourself with this refund policy. By purchasing products from EasyLearn, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

Please evaluate our site carefully to ensure our solution meets your needs before purchasing any product. Our support team will be available to answer any questions you might have.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

All correspondence regarding our refund policy should be sent to: EasyLearn@Infotechafrica.co.ke

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